At MYITKART, we strive to offer our customers a smooth and reliable digital purchasing experience. As our products are software license keys delivered digitally via email, we request you to read our Return and Refund Policy carefully before making a purchase.

Product Delivery

All antivirus software products sold through our website are delivered digitally. Once the payment is successfully completed, the license key is sent to the email address provided during checkout. This delivery usually occurs instantly; however, in rare cases, it may take up to 2 hours due to verification or technical issues.

Please ensure that you enter a valid and accessible email address when placing your order, as we are not responsible for non-delivery due to incorrect contact details.

Returns

Due to the nature of digital products, we do not accept returns once the license key has been delivered. As software keys are considered non-returnable and non-exchangeable digital goods, purchases are final. We encourage all users to review product compatibility and details carefully before placing an order.

Refund Policy

Refunds will be issued only in the following circumstances:

• If you completed the payment and did not receive the license key within the specified time, and the issue remains unresolved after contacting our support team.
• If the license key you received is not working due to an error from our side, and our support team is unable to resolve the issue or provide a working replacement.

In the above cases, we will make every reasonable effort to investigate and resolve the issue. If a resolution is not possible, a full refund will be processed to the original payment method.

Refunds will not be provided in the following situations:

• If the license key has been delivered and is valid.
• If the software is incompatible with your system or operating environment.
• If the product is not used due to change of mind or personal reasons.
• If the issue is caused by misuse, unauthorized changes, or third-party interference.

To request a refund, you must contact our support team within 48 hours of purchase with your order details and a clear explanation of the issue.

Customer Support

If you experience any issues with your order or software license, please contact our support team for assistance. We are committed to helping you resolve the issue promptly and efficiently.

Contact us at: https://myitkart.com/contact-page/